Verizon Authorized Retailer – GoWireless at 7451 Foothills Boulevard #100, Roseville, California.

Came in this store in April to upgrade from a samsung 7 to the samsung 8+ and told the clerk named Gina that I didn't want to owe anything extra. She flat out lied to my face saying that I won't owe a cent and in fact, your getting a $62 credit. Also, for being such a good customer, you are getting free glass screen protectors for as long as you have this phone. I said Wow that's great. At home after reviewing the receipt closer I realized that screen protectors were $39, not free. Also, BEWARE! They do not mail your phone back to your provider so I now owe Verizon an extra $396. So not owing anythimg has turned into a $396 pain in the ass. If I took my phone straight to Verizon i wouldn't have had this problem. This store now has a new manager and when I spoke to her she gave me ray of hope and a promise to call back. After a week of no calls, i called her back and she told me that she wouldn't be able do anything. Verizon is of no help either so now I'm just going to pay it off, leave Verizon, and plan on taking Go Wireless to small claims court.